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Multi-brand retailer methodology

Multi-brand Retailer methodology: Initiatives with broad impact on several issues

Multi-brand retailer methodology

Multi-brand Retailer methodology: Initiatives with broad impact on several issues

Certain initiatives or business characteristics may contribute to a multi-brand retailer’s score on several issues. For example, low-risk retailer models such as a sole trader, secondhand store, and charity shops may contribute to points across human rights and Codes of Conduct, and wellbeing.

Last updated on 29 May, 2026

The following article lists each affected issue, along with a list of initiatives that can contribute to the score of that issue.

Issues in the people pillar

Issue: Human rights and Codes of Conduct

Score is impacted by:

  • Countries with a lower risk of labour abuse: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Countries with a medium risk of labour abuse: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Gender, diversity, and inclusion

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Wellbeing

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Worker empowerment (large retailers only)

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

Issue: Auditing

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Assurance labour risk (large retailers only)

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

Issue: Grievance mechanisms (large retailers only)

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

Issue: Living wage methodology

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Living wage outcomes

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

  • Positive labour conditions

    • Assessed in Positive Labour Conditions (small retailers only)

Issue: Multi-stakeholder initiatives (large retailers only)

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Low-risk retail models: sole trader, secondhand, charity shop

    • Assessed in Direct Operations Labour Risk

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