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Services methodology: Initiatives with broad impact on several issues

Services Methodology

Services methodology: Initiatives with broad impact on several issues

Certain initiatives or business characteristics may contribute to a service brand’s score on several issues. For example, a circular service model, such as repair, may contribute to points across resources and waste, climate, chemicals, and water issues.

Last updated on 29 May, 2026

The following article lists each affected issue, along with a list of initiatives that can contribute to the score of that issue.

Issues in the planet pillar

All issues in planet

Score is impacted by:

  • Circular business model: A business model that addresses circularity or waste issues, such as repair services. Score contribution depends on what percentage of operations the service makes up: either “at least 90%”, or “at least 30%”.

    • Assessed in Circularity

Issues in the people pillar

Issue: Code of Conduct

Score is impacted by:

  • Countries with a lower risk of labour abuse: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Countries with a medium risk of labour abuse: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Gender, diversity and inclusion

Score is impacted by:

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Wellbeing

Score is impacted by:

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Worker empowerment (large brands only)

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Auditing

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Living wage methodology

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

Issue: Living wage outcomes

Score is impacted by:

  • Lower-risk countries: Australia, Austria, Belgium, Canada, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Japan, Iceland, New Zealand, Norway, Switzerland

  • Medium-risk countries: French Guiana, Macedonia, Singapore, South Korea, Taiwan, United States of America, Uruguay

  • Service delivery: all services are delivered by the owner

    • Assessed in Code of Conduct

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