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What we rate: real-world issues
Services Methodology
Last updated on 21 May, 2026
Articles
Services methodology overview
Description of areas and issues assessed in the services ratings methodology.
Services methodology: Initiatives with broad impact on several issues
Certain initiatives or business characteristics may contribute to a service brand’s score on several issues. For example, a circular service model, such as repair, may contribute to points across resources and waste, climate, chemicals, and water issues.
Services methodology conditionality: Applicability and scoring variance for different brands
In the services methodology, practices related to specific product and service offerings will impact the applicability and score weighting of some issues.